Vacuum Repair Guide
If your vacuum isn't picking up dirt, don't just sweep the problem under the rug—find free vacuum repair help from the experts.
Whether the vacuum shuts off during use or has poor suction, we have the troubleshooting tips to help. Click on the symptom below that describes your vacuum failure to get troubleshooting help.
Once you determine which replacement part you need, use our step-by-step, illustrated repair guides to help you install the part and have your vacuum cleaning up in no time. Find answers to common questions, maintenance tips and more on our articles and video page.
To find the owner’s manual or a complete list of replacement parts for your vacuum, search for your model number.
Symptoms common to all vacuums
Vacuum Cleaner Types:
Shuts off during use
Main causes: on/off switch, short in the wires, bad motor
Won't turn on
Main causes: lack of power, bad power cord, drive motor failure, wiring failure
Not suctioning well
Main causes: weak suction motor, vacuum bag is full, clog in suction air path, dirty exhaust filter, leaky vacuum hose
Brush roll not spinning
Main causes: broken drive belt, damaged brush roll, tripped brush roll motor overload, bad brush roll motor, wiring failure